FAQ

 

  ABOUT HYPEDUP.SHOP

Why should I buy from Hyped Up?

HypedUp is very unique by selling both consignment items in addition to our company's stock of products. We allow both our customers and consigners to have a seamless experience while ensuring both parties receive what they are looking for.

Is it safe to checkout with my personal info at HypedUp.shop?

100% Yes! The only people ever seeing your info is us. We never share or sell your info to third parties.

Is it safe to use my credit card with HypedUp.shop?

Absolutely. All of your information is secured and processed through SSL (Secure Socket Layer) Technology. We know how private your info is and we make it our number one priority to keep your info safe.

 GENERAL QUESTIONS

Is any product that HypedUp sells brand new and 100% authentic?

Yes. All items that we sell are guaranteed brand new and 100% authentic. We do not accept any items from consigners that would go against this. 

Does any other customer know any of my information, such as what I buy or sell, or history with HypedUp, etc?

No, and why should they. Your info belongs to you meaning no one should be able to see it without your permission.

How do I know what size to get?

Size varies by person, however, here is an international size chart that may give you reference for what size to buy.

  DELIVERY & RETURN

When will my order arrive?

Order processing can take up to seven business days before items are boxed, labeled and shipped out. Once an order ships, you will receive an e-mail notification with their tracking information.

What is HypedUp’s return policy?

At HypedUp, all sales are final, meaning no returns, exchanges, or store credit

  PAYMENT INFORMATION

Which methods of payment do you accept?

We currently accept Visa, MasterCard, American Express, JCB, Discover, and Paypal.